1. Project phase
Whether the engagement was at initial design of a new project, during requirements definition, in the middle of in-flight delivery, in fire-response mode, or during adoption.
Cases
Anonymised examples of past engagements, how the work was shaped, and what changed afterwards.
About this page
Examples for this page are still being prepared, working from past engagements where the client has consented to anonymised publication. Until cases are published here, this page describes the format we plan to use.
How each case is structured
Each case is built around four observations. Information that could identify the client is omitted — only industry category, scale band, and project phase appear.
2. The situation at the time
What the trouble was, what mismatches were sitting between stakeholders, and what was and wasn't yet decided.
3. How the engagement worked
What scope was taken on, which meetings were attended, what documents were produced — the concrete shape of the work.
4. What changed
How perceptions, agreements, and project momentum shifted before and after. Where possible, with rough quantitative figures (rework reduction, time-to-agreement, etc.).
Disclosure policy
Only engagements with prior client consent are published here. Engagements without consent are not published. Engagements under NDA are not published without explicit client consent, regardless of the level of anonymisation.
Talk to us
If you'd like to discuss your own situation without waiting for cases to be published, please get in touch directly.
Open the contact form